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Warranty Policy

We take great pride in our products. We always stand behind our promises. We provide a leading warranty term and service. Buying a Ltl Acorn product, you are covered under a TWO YEAR limited warranty.

We guarantee our products to be free of defects in materials and workmanship under normal use and service for a period of TWO years after registered date of purchase. This warranty does not cover damages caused by consumers’ misuse, abuse, or improper handling or installation, by user installed batteries, or by repairs attempted by someone other than our authorized technicians.

In the event of a defect under this warranty, we will, at our option, repair your camera or replace it with the same or comparable model free of charge, provided the product is returned postage paid. This warranty only extends to the original retail buyer from our authorized dealer. Purchase receipt or other proof of the date of the original purchase is required to receive warranty benefits. The warranty on any replacement product provided under the original warranty shall be for the remaining portion of the warranty period applicable to the original product.

This warranty extends solely to failures due to defects in materials or workmanship under normal use. It does not cover normal wear of the product.

If you run into any question or problem with your product, please refer to FAQs. If you cannot find an answer in there, please go to Tech Support under Customer Service, and ask our technician for help. In many cases, issues can be solved without sending the product back to us. Should your product proves defective under the warranty term, please complete the Return Form and follow the instruction.

NOTE: *RMA number is required prior to all returns.
Include with your Ltl Acorn product the completed RMA form and a copy of your receipt or other proof of purchase. If the product is out of the warranty, the price for repairing or replacement may vary. Please allow 6-8 weeks for delivery. Customers out of the U.S. pay different amount of shipping & insurance. We will send detailed information along with the RMA number.